Your privacy matters. Here is how Clarity handles your Slack messages and data.
What Clarity accesses
Clarity only accesses messages in channels where you have enabled auto coaching or when you explicitly use commands like /clarity-rephrase.
| Data | When accessed | Purpose |
|---|
| Message content | When coaching is triggered | To analyze and suggest improvements |
| Channel membership | During setup | To show available channels in settings |
| User profile | During installation | To identify you in the workspace |
| Email address | During installation | For account and support purposes |
What Clarity does NOT access
- Messages in channels where coaching is disabled
- Direct messages (unless you enable auto coaching there)
- Files, images, or attachments
- Message history before installation
Data storage
Message content
Messages are processed in real-time and not stored after analysis. Once Clarity generates a suggestion, the original message content is discarded.
User preferences
Your settings (coaching flags, enabled channels) are stored securely and associated with your Slack user ID.
Usage data
We track anonymized usage metrics (e.g., number of suggestions generated) to improve the service and enforce usage limits.
Third-party services
Clarity uses the following services:
| Service | Purpose |
|---|
| OpenAI | AI analysis for message improvement |
| Stripe | Payment processing |
| MongoDB | User preferences storage |
Message content sent to OpenAI is not used to train their models. See OpenAI’s data usage policy for details.
Data deletion
To delete your data:
- Remove Clarity from your Slack workspace
- Email support@clarityapp.io to request full data deletion
We will delete all associated data within 30 days of your request.
Security
- All data is encrypted in transit (TLS)
- Database access is restricted and audited
- We do not sell or share your data with third parties
Questions
For privacy-related questions, contact us at support@clarityapp.io. 
