Clarity
Reference

Troubleshooting

Solutions for common problems and FAQs.

Troubleshooting overview with examples

Networking issues

If suggestions never appear or commands feel slow:

  1. Check your internet connection and try again.
  2. Open Slack in a browser and try a command there.
  3. Ask your admin to confirm apps are allowed in your workspace.

Resource issues

If Slack feels slow after installing many apps:

  1. Close unused Slack windows or heavy apps.
  2. Restart Slack to clear cached memory.
  3. Disable apps you no longer use.
Not seeing suggestions?
Invite the app to your channel. In Slack, type /invite and select the app.
Commands don't work?
Type commands in the message box (starting with /), not the thread title. Look for Slack's command autocomplete.
Didn't get a welcome message?
Open the app in Slack and click “Open in Slack” again to complete setup. Then try /personalfeedback.
Replace Message button missing?
Try again within a few minutes of sending your message. Some workspaces limit message editing.

FAQs

Can others see my suggestions?
No. They are private to you.
Do I need admin access?
You only need permission to install apps and invite the bot to channels.
Can I turn off auto coaching?
Yes. Use /settings to disable it.
Still stuck?
Reinstall the app from Slack, then try /rephrase in any channel where the app is invited.