Find answers to common questions and solutions to issues you might encounter.Documentation Index
Fetch the complete documentation index at: https://clarity.rocktangle.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Frequently asked questions
Clarity is not responding to commands
Clarity is not responding to commands
- Make sure Clarity is installed in your workspace
- Try running
/clarity-helpto test basic functionality - Check that you have completed onboarding (run any
/clarity-command to trigger the onboarding modal if needed) - If issues persist, reinstall the app from clarityapp.io
Auto coaching is not working
Auto coaching is not working
- Run
/clarity-settingsand verify auto coaching is enabled for the channel - Make sure Clarity has been invited to the channel
- Check your monthly usage limit with
/clarity-status— the free plan allows 5 auto coaching suggestions per month
Replace button is not working
Replace button is not working
I reached my usage limit
I reached my usage limit
Usage limits reset on the first of each month. Your options:
- Wait for the monthly reset
- Ask your workspace admin to upgrade to Pro (200 auto coaching + 200 rephrase per month)
- Use
/clarity-rephrasefor your most important messages
I cannot access billing settings
I cannot access billing settings
Only the workspace admin can manage billing. The person who first installed Clarity is the admin. Contact them to:
- Upgrade to Pro
- Update payment information
- View invoices
How do I become the workspace admin?
How do I become the workspace admin?
The person who first installed Clarity becomes the admin. Admins can transfer admin rights via
/clarity-settings. If the original admin left your organization, contact ghulatid@gmail.com.Clarity is flagging things I don't want it to flag
Clarity is flagging things I don't want it to flag
Customize which aspects Clarity checks by adjusting your coaching flags:
- Run
/clarity-settings - Uncheck flags you want to disable (e.g., uncheck “Unclear / Not Actionable” if you prefer brief messages)
- Click Save
Can teammates see my coaching suggestions?
Can teammates see my coaching suggestions?
No. Coaching suggestions are ephemeral messages only visible to you. Your teammates see your original message until you choose to replace it.
Getting help
If your issue is not listed above:- Run
/clarity-feedback [describe your issue]to report it directly from Slack - Email ghulatid@gmail.com with your workspace name and a description of the problem