Troubleshooting

Install without admin access

If you can't install apps in your Slack workspace, follow these steps. Share this page with your admin if needed.

  1. Step 1: Open Slack App Directory

    #01

    Open Slack App Directory — screenshot

    Search for “Clarity AI” and open the app page.

  2. Step 2: Encountered “Not authorized” or admin required?

    #02

    Encountered “Not authorized” or admin required? — screenshot

    This means your workspace limits who can install apps.

  3. Step 3: Request approval from an admin

    #03

    Request approval from an admin — screenshot

    Use the in‑Slack request button or share the app link with your admin.

  4. Step 4: Explain why you need the app

    #04

    Explain why you need the app — screenshot

    Mention private coaching, no message storage, and productivity benefits.

  5. Step 5: Check workspace settings

    #05

    Check workspace settings — screenshot

    Admins can allow installing apps or enable specific approved apps.

  6. Step 6: Allow apps from outside your org (admin)

    #06

    Allow apps from outside your org (admin) — screenshot

    If restricted, admins can permit vetted external apps.

  7. Step 7: Approve the app in Admin Console (admin)

    #07

    Approve the app in Admin Console (admin) — screenshot

    Add the app to the allowed list for your workspace.

  8. Step 8: Re‑try “Add to Slack”

    #08

    Re‑try “Add to Slack” — screenshot

    Once approved, the install button will proceed normally.

  9. Step 9: Authorize permissions

    #09

    Authorize permissions — screenshot

    Review scopes and click “Allow” to finish installation.

  10. Step 10: You are all set

    #10

    You are all set — screenshot

    Run /personalfeedback or /rephrase in Slack to get started.

Next steps

  • Still blocked? Ask an admin to approve the app and allow installing external apps.
  • No admin access at all? Try installing in a dev/sandbox workspace to evaluate first.
  • Once installed, open Slack and run /personalfeedback to begin.
Return to the Quick start when installation is complete.